Paying Your Bill
Customer statements are prepared and delivered on or before the 5th of each month. The monthly charge for local telephone, Internet and television service is billed one month in advance. On Demand purchases and long distance calls are billed after they are made. Payment for service is due and payable on or before the 25th of each month.
- Pay your bill online. It's fast, easy, and secure! Click Here
- Mail your payment
- Stop by one of our offices to pay by check orVisa/Mastercard
- Call one of our offices and give us your credit card information over the phone
Automatic Bank Draft
You can easily arrange for your monthly bill to be charged against your checking account. You will be sent a bill each month so you can post the amount in your checkbook. Call our office to arrange for this free service and save time, trouble, and stamps.
Need Assistance Paying Your Bill?
If you are a qualifying low-income customer, you may be eligible to receive a credit on your monthly local telephone bill. We can help you find out more about the program. We are able to provide this service to customer's in our Pleasant Hill, Pelican, Campti, and Creston areas only.
More about Lifeline Support
A late charge of 5% per month is applied to all balances carried forward to the next monthly statement. Late charges still apply when special payment arrangements are made. A service charge of $10 will be charged to any customer who issues payment to the company which is drawn on an account that is closed or does not have sufficient funds to cover the payment. This includes checks, bank account withdrawals, and credit/debit cards.